At 5:00 on Friday, I stopped by Safeway in Towson to buy some deli products. When I arrived, there was one deli man diligently slicing meat behind the counter, there were two people ahead of me, and one person was behind me in line. After waiting for about five minutes , a woman arrived to help with the deli orders. I noted that there was a man in the back cleaning. I wondered if he should have assisted customers.
As I checked out, I noticed that the man behind the customer service counter (who was also by himself) was juggling answering the phone and the four customers waiting in line. (I was glad that I wasn’t in that line.)
When I payed for my groceries, my cashier told me that she had been at work since 9:00 and hadn’t had a break.
My heart goes out to the employees at the Safeway in Towson. It seems like there is a lot of pressure to wait on customers without sufficient help.
Even though the store is convenient for me, I think twice before frequenting that Safeway, because I am not a big fan of standing in line.
- Safeway Store Labels Generic Chicken as Perdue (dorothyadele.wordpress.com)